System Engineer

SUMMARY

DivcoWest is seeking a versatile Senior System Engineer (SE)to join our team. The role entails crucial responsibilities, including the design, planning, assessment, and formulation of strategies for the Company’s migration and operation within the Microsoft cloud /on-prem ecosystem. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, and partners. They will also assist project teams with technical issues in the initiation and planning phases of our standard project management methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. This is a hands-on position.

This is a hybrid role, 3 days in office. When coming to the office, the individual will work primarily in our 301 Howard St, San Francisco, CA Corporate office.

Interested candidates should send their resumes to Recruiting@divcore.com

Responsibilities

• Act as the primary technical expert in the Microsoft 365 domain, On-Prem Active Directory etc.
• Develop, configure, and maintain the organization's Microsoft 365 environment as well as on-prem windows server environments.
• Translate business requirements into architectural designs and effectively communicate them to C-level executives.
• Lead end-to-end implementations of Microsoft 365 workloads, ensuring seamless integration.
• Manage the on-prem windows environment on VMWare running on Nimble Storage.
• Offer guidance to the IT management team on current and emerging Microsoft 365 /Azure technologies.
• Generate comprehensive documentation for both current and future cloud solutions, detailing both high-level overviews and specific technical configurations.
• Assess Microsoft 365 platform governance needs and evaluate security configuration options.
• Provide expertise and lead significant service migrations to Microsoft 365.
• Collaborate closely with Infosec teams to ensure that designs adhere to information security best practices and organizational requirements.
• Regularly conduct assessments of Microsoft 365 and cloud environments to identify and address critical deficiencies.
• Produce technical documentation for cloud solutions and projects, covering processes, procedures, troubleshooting steps, training materials, and change management protocols at an expert level.
• Mentor and coach other members of the IT team to enhance their skills and knowledge.
• Take ownership of solutions and provide subject matter expertise throughout the organization's software development life cycle (SDLC) process.
• Maintain effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

REQUIREMENTS:

• Bachelor's degree (or equivalent work experience) required in Computer Science, Information Systems, Technology, System Analysis, Engineering, or a related field.
• 10+ years of progressive global enterprise-level experience with IT solutions and engineering.
• Advanced Microsoft 365 certifications are required.
• Subject matter expertise in Office 365, including Microsoft Entra ID, Exchange Online, Defender for Office 365, Teams, Teams voice services, and other O365 workloads.
• Proficiency in Microsoft Security components such as Defender for Identity, Defender for Cloud Apps, and Microsoft Entra ID Premium.
• Experience in Microsoft cloud security controls, Data Loss Prevention, Purview, and understanding of Litigation Hold, Retention, and eDiscovery.
• Hands-on experience delivering messaging and collaboration solutions utilizing Microsoft Exchange and Office 365.
• Experience managing and maintaining on-premises Active Directory, GPOs, and on-premises Active Directory migrations to M365.
• Experience with Azure is required.
• Experience with Microsoft Intune is required.
• 7+ years VMWare ESXi and vCenter administration experience.
• 10 years of Windows Endpoint system configuration, operating system upgrades, hardware & software support, Active Directory, GPO Administration, IIS, DNS and Power shell scripting.
• Backup jobs administration and annual DR testing experience
• Ability to wear multiple hats and provide exceptional support to all users.
• Exceptional verbal and written communication skills are a must.
• Availability to workevening and weekends, sometimes with little advanced notice, occasionally
• Travel to our company data centers when needed.
• Knowledge of email protection and security leveraging Mimecast is a plus.SQL Server administration experience a plus.

ADDITIONAL SKILLS:

• Strong leadership abilities to lead internal IT groups and present on new technologies.
• Proficiency in identifying, scoping, and presenting detailed technical solutions to C Suite personnel.
• Ability to implement Microsoft cloud technologies and understand interdependencies with on-premises enterprise environments.
• Proactive collaboration across internal and third-party vendor teams.
• In-depth technical problem-solving capability.
• Effective articulation of escalations and communication of progress to stakeholders.
• Okta SSO and MFA Administration
• Remote Access Technologies: VPN, Remote Desktop etc.
• Cisco ISE /CUCM administration a plus
• Knowledge of networking concepts like MPLS / DNS / Routing /Switching and Firewall
• Ability to work proficiently and prioritize tasks with little daily guidance.

Must be able to remain in a stationary position for 90% of the time. The person in this position might occasionally move about inside the office but will remain stationary for job responsibilities.

Compensation:

$165,000 - $180,000

Annual bonus opportunity

Full benefits

Divco West Services, LLC (“Company”), an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please review our company Privacy Policy regarding the use of any personal information you provide us at: https://www.divcowest.com/privacy-policy/

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status outlined above.