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Jeremy M.
COO Iron Forge Development
The ideal candidate will work alongside our senior team to assist in creating and writing various types of user documentation, including how-to guides, manuals, references, RFP applications, and other software-related documentation. Our goal is to find a self-motivated individual who can take a task and execute it with the support of our existing team. Your role will encompass all of the various business avenues to create technical and consumer-facing documentation. This candidate should have strong communication skills, which enable them to explain complicated concepts in a simple manner. This role is 100% remote.
Responsibilities
Explain technical ideas in simple language
Complete RFP applications with support from the senior leadership team
Document internal processes
Assist with client communication
Communicate between teams
Create marketing blog content about internal projects and strategies
Meet with customer representatives to establish technical specifications
Create user documentation for a variety of material
Qualifications
Experience in the software technology industry is encouraged
Experience with government and RFP application process
Strong written and verbal communication skills
Ability to understand highly technical information and software jargon
Some coding or design skills are also appreciated
Employment type
Full-time
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