For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Position Summary:
Reporting to the Chief Growth & Disruption Officer, this position will define the digital strategy, vision, and roadmap in alignment with the organization’s business and transformation strategies. This position will work cross-functionally to gain alignment, build, manage and execute the Global E-commerce and Digital Products vision, strategy, and roadmap. The end result is a compelling, best-in-class digital platform that drives brand love and frictionless experiences for our clients across all E-Commerce and other digital touchpoints, direct or through partners.
Essential Duties & Responsibilities
E-commerce and Digital Product Management: Responsible for the overall vision and strategy for global E-commerce and all digital products including the website, driving innovation, and delivering against ambitious growth goals working closely with Customer Experience (CX), Marketing, GTM, XDX, OTC and the Transformation office. Will also be the team liaison with technology ensuring clear business requirements and alignment across multiple stakeholders.
E-commerce and Digital Product Roadmap Development: Responsible for prioritization and communication of the E-Commerce and digital product roadmap working with a cross functional team of stakeholders.
Digital Product Design (also called User Experience (UX) Design: Manages the team that designs the user experience of all digital products working closely with CX/GTM.
Builds data lakes and business process maps necessary to support UX designs and digital experiences.
Uses the voice of the client and client engagement mechanisms to incorporate client feedback into all digital products.
Qualifications
At least 15+ years of relevant experience successfully building and managing E-commerce platforms within the B2B channel.
Experience working on E-Commerce, mobile apps, and other digital products. Knowledge of product testing (qualitative interviewing, surveys, A/B tests).
Highly technical and skilled at using consumer insights and analytics to build relevant digital experiences.
Shows visionary thinking and demonstrates expert knowledge to solve complex, organization -wide or externally facing issues
Core product management skills
Strong relationship and consensus building skills.
Track record of hiring, leading, and training high-performance teams
Excellent communication skills and the ability to effectively present to senior leadership
Strong organizational and project management skills
Bachelor’s and/or master’s degree in a related field
Location: Remote (with some travel – once per month or as needed)
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Seniority level
Executive
Employment type
Full-time
Job function
Marketing and Sales
Industries
IT Services and IT Consulting, Software Development, and Retail Office Equipment
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