From the course: Salesforce: Sales Automation for Salespeople

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Sales dialer

Sales dialer - Salesforce Tutorial

From the course: Salesforce: Sales Automation for Salespeople

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Sales dialer

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- [Instructor] Many people think using your phone to make actual calls is a thing of the past, but salespeople know differently. Some of the most successful salespeople still use phone calls and voicemails as a way to follow up with customers. This is where Sales Dialer comes in. Sales Dialer is like a built-in phone in your sales console. Not only can you make the call from your desktop, the call is automatically logged into your activity, saving you time. So let's take a look. Right now I'm on the home screen and I'm going to navigate to contacts again, and I'm going to click on Jennifer Stamos. Now, if I hover over the phone number, I can make a call right from here. So I'm going to click on this phone number and I have FaceTime set up on this computer, but you can also set up an Android device or Chrome to make calls in different ways. So I'm going to click on FaceTime and it pops up and confirms and I'm going to…

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