Queen of CRM |⚡️Helping businesses increase growth, revenue, leads & conversions through powerful CRM, Email and Data Strategies⚡️Founder of Astral Digital ✌️ ADHDer 🧠
Well first, let’s get one thing straight: open rates are garbage They are about as reliable as a bin bag with a huge hole in it. Email marketing using behavioural and specific targeting should not be about getting people to just open your email. It’s about getting your audience to: – Engage with your brand – Recognise your brand as ‘not another annoying brand sending me annoying emails’ – Feel heard and seen – Associate your brand with positive emotions I use behavioural email targeting in all of my email campaigns (well, our clients’) and through experimenting with simple to the most intricate segments and targeting We’ve found: – When you use behaviour to not only trigger an email but instead as insight to get into the head of your subscriber, your email goes to another level. Here’s an example ⚠️ Let’s say I just downloaded a brochure online from an independent kitchen retailer and it was called ‘Kitchen Inspiration 2024’. Most marketers and businesses go wrong here; they call this a ‘lead’. It’s really not. This behaviour is often mistreated by brands and then it triggers some sort of sales & marketing process that hounds people with ready-to-buy content and sales calls. What this behaviour tells us is that: – This person is really invested in 2024 kitchen trends – This person MIGHT be looking into a new kitchen at some point in the future – This person cares about their kitchen and the way it looks and feels – This person isn’t ready to buy 📩 Now, using that insight from behaviour changes the strategy. The messages are tailored using behaviour but informed by insight to craft compelling messages and emails sent at the right time to talk more about 2024 kitchen trends and inspiration. This includes getting real on: 👍 The new kitchen process 👍 Providing a link to the brand's Pinterest board for lots more inspiration 👍 Sharing a message on how this kitchen company crafts designs and takes a look inside None of this is sales. It’s called nurturing Stop using behaviour to get opens on your emails and start using behaviour to build relationships. This was my contribution piece to the marketer interview's website last week! Read more in the comments about 7 Effective Behavioral Email Targeting Strategy to Boost Open Rates & Its Impact 👇 ____ Hi 👋, I'm Beth. I'm a CRM & Marketing specialist. I optimise systems and implement tried & tested strategies to drive revenue, engagement and conversions across a wide variety of different businesses and brands. Want to join the 30+ brands that have transformed their marketing, email strategies and CRMs? Pop me a message 📩
I open all my email just to mark them as read. Doesnt mean I read them 🤣
Me, opening emails to get rid of the pesky notifications: 😬
Emails should all be handling by marketing except for 1 to 1 specific follow ups after phone calls. And death to gated content. You're spot on with the approach to content too. If they're accepting content, they have an interest in the subject. They are not a MQL. The nurture phase is key to a healthy long term pipeline.. this is where your team are worth their money. Anyone can close someone throwing money at you.. but nurturing leads until they're ready and you're front of mind is the goldmine.
Beth O'Malley Beth knows best!
its the starting point though right? without the open you have noting anyway
Literally whenever I see open rates, I automatically think of you 😂
It's great getting your brand discovered but it's not so great when they don't convert! Focus on the right metrics 👏 Beth will get you there!!!
Absolutely agree! Focusing solely on open rates is a flawed approach.
Nurturing - yes! Grow the relationship to yield results when they're ready to come
Queen of CRM |⚡️Helping businesses increase growth, revenue, leads & conversions through powerful CRM, Email and Data Strategies⚡️Founder of Astral Digital ✌️ ADHDer 🧠
2moRead the article here -> https://marketerinterview.com/7-effective-behavioral-email-targeting-strategy-to-boost-open-rates-its-impact/