Carole Layzell’s Post

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CX | EX | Digital Skills | Digital Innovation | Customer Experience | Transformation | Culture | Proactive | Insight | NED

Another fabulous week out and about in the North Wales communities this week. Starting in Prestatyn Shared Banking Hub meeting the amazing Becky and talking to some customers who told me how much they valued the work she does for them. Then to Llundudno to meet the team. A wonderful busy sea side town which reminded me of childhood holidays. The team were buzzing and kept me on my toes with their questions 😊. Next day I went out to our Mold Local site to meet Clare Hansen & Elin Jones, again both doing incredible jobs supporting our customers and the community. I hope the carnival goes well ladies. Finishing up in the busy town of Wrexham. The team there had loads of questions for me and you could really feel the passion and energy from them. Thanks Stephanie for amazing few days. I look forward to my next Welsh adventure 🏴󠁧󠁢󠁷󠁬󠁳󠁿! #cx #ex #Barclayslocal #Wales

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Glyn Trebble

Specialist Customer Care

1w

How’s your Welsh? 😄

Carole the team absolutely loved welcoming you in North Wales! We are already planning the route for your next Welsh (and West) adventure. Thanks so much for spending the time- and not moaning about my driving 😉

Jo-anne Le Brocq

Communications Director, Barclays

2w

Love seeing this Carole Layzell.

Liahll Bruce

Relationship Development Director at Barclays Corporate Banking

2w

Sorry I missed you Carole!

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