Chris Hunter’s Post

Softphone vs Hardphone: Which is Better for Business? Building a communication system to suit your business needs means evaluating the differences between the two main types of VoIP phones: hardphones and softphones. https://loom.ly/r7qP7F8

Unleash the Power of VoIP for Your Business Is your business still relying on outdated phone systems? With the ISDN switch-off coming soon, now is the best time to embrace the future with Voice over Internet Protocol (VoIP). Here are a few of the benefits of moving to VoIP: 1. Cost Savings 💰: VoIP uses your existing internet connection instead of a standard ISDN line, significantly reducing communication costs. 2. Scalability 📈: Easily add or remove lines as your business grows or downsizes without the hassle of complex hardware installations. 3. Mobility 🌍: With VoIP, your employees can stay connected from anywhere, using their laptops, smartphones, or tablets – perfect for remote teams. 4. Advanced Features 🔮: Enjoy cutting-edge features like video conferencing, call forwarding, voicemail-to-email, and more, boosting productivity and collaboration. 5. Integration 🧩: Seamlessly integrate VoIP with your existing business applications, such as CRM and project management tools, for a streamlined workflow. Ready to improve your communication? Contact us today to learn how our VoIP solutions can transform your business. #ManagedPrint #ManagedIT #Network #Infrastructure #Comms #VoIP #ITHardware #Microsoft365

Physical Handsets vs. Softphones Is there still a need for traditional physical handsets in our phone systems and contact centres? Advantages of Moving Away from Physical Handsets: Softphones: Transform computers or mobile devices into virtual phones. Cost Efficiency: A notable reduction in expenses compared to traditional phones. Flexibility & Mobility: Empowering employees to operate from any location. Scalability: Seamlessly add new users without hardware hassle. Unified Communication: Merging voice, video, and chat in one platform. Remote Maintenance: Effortless software updates without hands-on interventions. Reasons to Retain Physical Handsets: Tactile Interaction: The familiar feel of a traditional phone remains preferred by some. Dedicated Calling Device: Minimizing distractions during professional conversations. Steadfast Reliability: Consistent call quality, regardless of other device performances. Feature-Rich Options: Advanced capabilities unique to specific handsets. Work-Personal Segregation: Drawing a clear line between business and personal communications. To discuss further: https://lnkd.in/e3hci6rm #VoIP #Deskphones #OfficePhones

Ditch the landline! Say hello to the future of communication with IP telephony. Tired of expensive phone bills and clunky old landlines? IP telephony is here to change the game! This technology uses the internet to make and receive calls, offering a ton of benefits for individuals and businesses alike. Here are just a few reasons to switch to IP telephony: ✅ Say goodbye to outrageous long-distance and international charges! IP calls are often significantly cheaper, thanks to the magic of the internet. ✅ Make and receive calls from any device with an internet connection, whether it's your smartphone, computer, or tablet. ✅ Enjoy a range of cool features like call forwarding, voicemail to text, video conferencing, and more! ✅ Easily adjust your IP phone system to fit your needs, whether you're a solopreneur or a growing company. ✅ Ditch the physical phone lines and reduce your environmental impact. So, what are you waiting for? Make the switch to IP telephony today and experience the future of communication! ✨ #IPtelephony #VoIP #communication #technology #futureofwork #innovation

Do analog landlines even exist anymore? What VoIP actually is, and why it's an upgrade. . . . . . . #voip #digitalnetwork #telephone #remotework #iptelephony #broadbandphoneservice #skype #googletalk #whatsapp #manageditservices #smallbusinesstips #businesssuccess #businesssolutions #losangeles #sandiego #orangecounty #riversidecounty

In today's rapidly evolving digital landscape, traditional landline phones are gradually becoming outdated. With the decline in landline usage across both homes and businesses, it's time for enterprises to explore innovative alternatives. Enter Voice over Internet Protocol (VoIP), a game-changing communication solution that offers cost-effectiveness, enhanced voice quality, and a wide array of features. Learn more about the compelling advantages of VoIP: https://lnkd.in/eVeEZn9j #Communication #VoIP #UC

Did you know that the ‘future’ of telephony is already upon us? 🤔 Voice over Internet Protocol (VoIP) is transforming contact centres, allowing agents to work remotely and resolve queries from anywhere. The spare room, garden, or train commute can all function as a modern office (although we don't recommend the latter 🤨). To read more about how businesses are integrating this exciting contact centre solution and the many benefits, visit our latest blog here: https://lnkd.in/edTbpHEY. #voice #VoIP #Telephony #ContactCentre

Why did the headset break up with the desk phone? . . . . It just couldn't handle the constant feedback! Seriously though, since the pandemic, there has been an unbelievable increase in softphone adoption across SMB/MID and Enterprise size businesses. Which means, more often than not, we're helping customers find quality wireless headsets compatible with systems like Teams, 3CX, RingCentral, Zoom, Dialpad and many more instead of desk phones. A few things that have remained the same when it comes to headsets though... - Durable Headsets Matter 💪 - Boom Mics Reign Supreme (You can't beat the voice clarity) 🗣 - Answer/End Call Integration is Huge 🎧 Got a customer in need of headsets. Call me! Need headsets. Call me! Cheers! #leitnerheadsets #5yearwarranty #free60daytrials Microsoft Teams Users Group #channelpartners #voip #softphone #ucaas #ccaas

Mics at the ready! This time, we're going to tackle another conferencing sound issue - the mic. Yup, the whole thing often plays havoc on your ability to meet virtually and make yourself heard. So what have you been missing? Let me hit you with these hot tips, and let me know what you've tried in the past that maybe didn't work as well as you'd hoped... 👂 Add Manufacturer-own Microphones If you have a system from one of the main manufacturers such as Poly or Yealink, did you know that you can also purchase their expansion microphones? Each manufacturer has their own way of connecting external microphones, as well as a number of types, so it's important to make sure that you have the right infrastructure FIRST so you can get the right microphone for your system. 👂 Add third party microphones There is nothing better than getting an audio specialist manufacturer to provide your microphones. Oh, just me? Anyway... Whether you’ve got a small huddle space, need coverage of 1000 people or something in between, you’ll find something to suit. Our favourites are the ceiling microphone options. And both Biamp and Shure systems are certified for Microsoft Teams, so you know you are getting quality and reliability. After all, isn't that what everyone wants? I've got another hot tip on microphones later this week, so stick around to find out more... #Microphones #Sound #AV

News about #MSTeamsPhone coming out of #MSIgnite today. Some of these features have launched with others coming soon! 🟪 Voice Isolation - bringing noise suppression to all your devices 🟪 Teams Shared Device for Android mobile devices - great way to ensure your frontline or factory floor employees have access to a phone number 🟪 Hotline Phone - set a dedicated phone number to a Teams Phone native device 🟪 SIP Gateway ATA's certified - AudioCodes, Cisco and Poly ATA's now certified 🟪 Copilot for Teams Phone - wonderful way to get sentiment, action items or a summary without having to write anything down 🟪 Shared Calling - assign a single phone number can be shared by a group of users - great was to save on calling costs 🟪 Calling Plans available in Hong Kong 🟪 Operator Connect in India Read more about what is being announced and check with your Microsoft reps if you want to get started with Teams Phone. https://lnkd.in/gZMcwv_6