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Chicago-based communication leader Christy Moch is today’s #WeLeadComms honoree. Christy is a senior Communication Strategist and certified Change Management leader who produces targeted communications which resonate with audiences and drive engagement, adoption, and business results. She has extensive experience in directing and executing complex, global change and communication strategies and plans. She is also highly skilled in managing all aspects of change from needs/impact assessment to stakeholder analysis/management to change sustainment. Christy is known for effectively communicating complex issues to stakeholders at all levels. She is an experienced influencer, sought after advisor, and coach with proven experience in navigating large, complex, matrixed organizations and gaining alignment with leaders at all levels, including the C-Suite. “My transition from Corporate Communications to Change Management was organic,” says Christy. “In the absence of a dedicated Change Lead on a project, project teams and project sponsors would look to me, as the Communication Lead, to serve in that role. "This is what amped up my interest in and passion for Change Management. I saw the positive impact effective Change Management can have on employee engagement, adoption, and business results. I began to talk to Change Management practitioners and educate myself on the discipline. Eventually, I also obtained my Prosci Change Management certification. "With my transition to Change Management, I never moved away from Communications, which is a critical component of any successful change. I just built upon that foundation.” “One of my favorite phrases is ‘Words matter,’ adds Christy. “I am passionate about partnering with clients to help them focus on words that effectively tell their stories when communicating upcoming changes. Beyond communications, I work with project teams and leaders at all levels to expand their understanding of everything involved in Change Management and the long-lasting value of effective Change Management.” Christy has been able to bring her Communication and Change Management expertise to various well-known, large-scale companies/clients across a wide range of industries including insurance; telecommunications; commercial real estate; retail/healthcare, ingredients solutions, industrial supplies, and medical devices/technology. ++++ Today’s #WeLeadComms profile is brought to you by Soundbite Freemium, the innovative solution for TikTok-style video and audio podcasts for #internalcommunication.from Soundbite.ai. Integrated fully with Microsoft Teams, Soundbite users can generate short video and audio podcast messages, and target delivery to individuals, selected groups, or all-employee audiences. With this offer, the first 50 users are free, and additional users are billed at $1 each monthly. To learn more, to schedule a demo, or to sign up, DM Michael Lantzy or visit: https://lnkd.in/d2-aGgwZ
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I Help Businesses To Build, Leverage & Protect Their Reputations | Corporate Affairs Leader | Experienced Crisis & Enterprise Risk Manager | Head of Strategic Communications @ Roche |
Imagine being in an industry where the ground beneath your feet constantly shifts. That's the world of corporate affairs. It's a realm that involves carefully crafted communications, risk management, and reputation safeguarding - all in a day's work. In the ever-changing landscape of corporate communications, staying ahead of the curve does not only involve employing clever wordsmithing skills or savvy PR tactics, but also learning how to leverage strategic communication as a core business function. This essentially means making smart decisions - those that not just protect but enhance the reputation of an organisation. One primary factor to consider is reputation risk. It has become a critical asset in today’s digital age where any small slip could snowball into a full-blown crisis. Thus, managing this risk requires not only agility but also foresight, anticipating potential hurdles and implementing measures to prevent them from damaging an organisation’s brand image. All that being said, none of these components would be complete without mentioning strategy. Strategy paints the big picture vision and helps navigate complicated trade-offs that are often needed when dealing with complex issues. Be it setting up objectives, determining key messages, identifying stakeholders or deciding on channels - strategy is what ties everything together for a consistent approach. Corporate affairs isn't just about PR or putting out fires; it's about creating value through thoughtful and strategic communication efforts.
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There are lots of interesting insights here in the IC Index report from the Institute of Internal Communication. In this blog I have drawn out some that are particularly relevant for change managers.
The inaugural Internal Communication Index (IC Index 2023) from the IOIC has arrived! And with it, is a treasure trove of insights on effective internal communication, a pivotal aspect of change management. Let's delve into the key takeaways that can reshape your approach. Read the full article here: https://lnkd.in/eiz3aTdP
5 Essential Insights for Change Managers from the IC Index 2023 Survey | ChangeQuest
https://www.changequest.co.uk
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The inaugural Internal Communication Index (IC Index 2023) from the IOIC has arrived! And with it, is a treasure trove of insights on effective internal communication, a pivotal aspect of change management. Let's delve into the key takeaways that can reshape your approach. Read the full article here: https://lnkd.in/eiz3aTdP
5 Essential Insights for Change Managers from the IC Index 2023 Survey | ChangeQuest
https://www.changequest.co.uk
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Communications are a core component of change management. If you're having trouble getting started on a comms strategy, this handy guide can help. https://lnkd.in/e3YezS6J #ChangeManagement #OCM #Communications
The Best Internal & External Communications – Everything You Need to Know
ocmsolution.com
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ARE YOU MANAGING YOUR CHANGE COMMUNICATIONS? Change is happening within our organizations faster than ever before, bringing with it a sense of uncertainty. While a small percentage of people thrive in environments that are in flux, most of us crave stability. One way to help your people remain calm, focused and aligned through periods of change is to develop a methodical communications plan that helps them understand what is happening, why it is happening, when various stages will take effect, who will be effected, how you plan to prepare them to adapt to the change, and what will be expected of them after the change occurs. Of these vital pieces of information, the most important is WHY. If your people's world is going to be disrupted, but they understand why it is happening, they will be more accepting of the change and more willing to adapt. For this reason, it is important that your change communications begin BEFORE the change is scheduled to occur, and that a steady cadence of communications continues throughout the change to keep your team abreast of what lies ahead. No surprises...no panic. No panic...no regrettable turnover. Change we can handle...Nobody likes to live in a state of uncertainty. Comm.ext is an internal communications firm that helps busy HR teams communicate with their people in the moments that matter. Let's chat about how we can help you with an upcoming change! https://lnkd.in/dUc2FUkd
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This was an interesting article to read from an internal communications angle. Although I don't disagree with the title - I also feel like I'd rather rewrite it to be more positive. I'd title it: The Magic of Change Communications: Why you need BOTH change management and communications strategy for a successful project. Our organization has seen some amazing progress by interweaving strategic communications with change management methodology and partnership. Rather than seeing it as a tug of war, we have found that leaning into the strengths of communications and change expertise has made some significant and successful system-wide changes.
A Communications Plan Is Not Change Management
prosci.com
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Strategic Communications Consultant | Crisis & Reputation Risk Management | Facilitation Expert | Host of Musings with Jesus, a daily Christian podcast: anchor.fm/OYRIA
Too often, life puts you in a box to dictate who or what you should be. And unfortunately, we believe it. And limit ourselves to the views of others. Reflecting on my professional life and vocation over the past 2 or 3 decades, I realize that there is a big difference between what I studied in school, what I was employed for and who I have now become. I studied International Relations, have worked as a PR and Corporate Communications professional for most of my career and I am now a strategy and communications consultant. I deliberately highlight the strategy piece because about 25% of our consulting clients come to us with “non-PR” challenges I.e. organizational issues around performance, business delivery, work behaviours etc and we come up with functional solutions based on the insights harnessed from within the organization and our intricate knowledge/understanding of how things work in high-performing organizations. 𝐓𝐡𝐞 𝐒𝐀&𝐀 elevator pitch 𝐢𝐬 𝐭𝐡𝐢𝐬: We are a strategy and communications consulting and training firm dedicated to enabling our clients achieve their desired outcomes through strategic communications, organizational effectiveness and reputation risk management. This is what we live by. Our clients come to us with urgent and pressing problems that require workable solutions tailored to the needs of their business and organization. We work with the brief given, interrogate into the organization, the sector/eco-system, assess and (re)frame the nature/scope of the problem and identify where a potential solution lies. We are driven by impact and our mantra is to ensure we leave our clients much better off than before. If we do our job well, we are in and out in no time - just like an efficient plumber. We come in, get under the kitchen sink, find the cause of the leak, tell you what needs to be done, work with you to get it fixed and advise how to avoid getting into that situation again. We plan our exit from the moment we step in. And if we do not have the expertise to fix the problem, we are quick to say so and recommend those who can. We aim for 100% client satisfaction and to the glory of God, we have achieved that to a very large extent. Many people know me as a PR or Communications consultant, others as a trainer. A few know me as what I really am i.e. an analyst and strategist at heart. I love research, data, insights, analysis and have the ability to cut to the heart of an issue by probing, listening, learning and observing the way things work. The ability to see what others don’t is also helpful. I am very fulfilled in this phase of my life because I now have the opportunity to bring ALL of me into my vocation and profession. I no longer have to be constrained by the opinions of others about what I can or cannot do. I can become who I was born and graced by God to be .... Have a blessed week!
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Cultivating a strong corporate culture: Governance in Marketing and Internal👥 Communications. Understand how governance principles form the foundation of a robust 📊 corporate culture. Learn the keys to transparent communication and effective crisis management. https://lnkd.in/d_vRv7NM . . . #littleconnexions #businessmatchmaker #marketing #transparency #governance #culture #roles #communication #efficiency #crisismanagement #clear #internalcommunication
Governance in Marketing and internal communication: foundations for a strong company
littleconnexions.com
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‘Strategic communications and engagement’ is a mythical creature. Ethereal if you will. 🦄 What is it that I do? This question was brought into sharp reality recently when I was shadowed by a colleague at work. Not only was this experience incredibly rich as I learned from the perspective of someone with different knowledge, skills and experience to me, but it also forced me to explain my job in a concise, simple and digestible way. 🤔 Why do I stick my real or virtual hand up to ask that question in the meeting? 🤔 Why do I share the revised publication date of research findings with a bunch of colleagues? And why those colleagues in particular? 🤔 Why do I loop that person in, agree to take on that action, push another action to a colleague? In short – because strategic communications and engagement is all about: 👉 crowd-sourcing disparate information from people, meetings and documents, and joining the sometimes incredibly disparate dots in real time (and filtering out the irrelevant bits) 👉 making sense which bits of information are relevant to overall organisation objectives, always zooming out when others are zooming in, 👉 working out how to make the bits of the information jigsaw fit together, so that those who need to know the detail are confident that what they’re focusing on is relevant to the bigger picture, 👉 distilling that information into aims and objectives, so we can decide which communications and engagement activities are needed for organisational success; and 👉 explaining all of the above to all the people that need to know, with the relevant level of detail and information, so they’re set up for success. And fundamentally, it’s about relationships. 👍 Yes, I need to understand the organisation; 👍 yes, I need to understand the big picture; 👍 yes, I need to understand the fundamentals of communications and engagement. But if I don’t have robust relationships across the organisation and beyond, my job is impossible. I need to be able to interrogate, critique, say 'yes,' 'no,' ‘not now’… ‘not ever’… and that only comes from being trusted by your colleagues. Agree?
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