Zoom’s Post

Zoom Workplace is now available! 🎉 Download or update your Zoom app to unlock productivity and reimagine teamwork with our new AI-powered collaboration platform. 📲 Get to know the new Zoom Workplace and see how it can make your workday work better for you here 👉 https://lnkd.in/gvhwJjmM

Did you know that AI Expert Assist for Zoom Contact Center allows you to auto-generate a recap of your interaction and select a call disposition tag instantly? ✨ AI is woven throughout Zoom’s customer care suite to help agents deliver personalized, memorable experiences that drive brand loyalty and improve customer engagement 📞

🆕 Introducing Zoom’s first open-source, telehealth starter application developed for unique virtual healthcare experiences on the Web, powered by the Zoom Video SDK 👉 zm.me/3Y7Evlo Built with the healthcare industry in mind, features consist of but aren’t limited to: 🗒️ A SOAP-formatted note section 🌟 Live transcriptions and session recordings 👩💻 Custom onboarding With this customizable starter kit built to cater to virtual healthcare settings, we’re giving developers a solid foundation to build innovative products in the healthcare space. 📲

We are thrilled to be a part of the HP Imagine AI event this week in New York City, with Zoom Chief Technology Officer Xuedong Huang joining a panel of industry leaders to discuss how CIOs can deliver the promise of AI to their companies. Zoom AI Companion has been a game changer for our customers and is included at no additional cost for eligible paid users. ✨

Glad to hear you love it, Rebecca Mckee! 💙 Work Happy with AI Companion ✨

Save your team hours with automated workflows for these 5️⃣ common tasks in Zoom Workplace 👉 https://zm.me/3WiW67N Zoom Workflow Automation, now in beta, allows you to automate your routine tasks and put time back in your day for more meaningful work ⏰ Workflow Automation can help you: ✅ Answer frequently asked questions with one click ✅ Set up a process for quick approvals ✅ Manage requests for time off, and more!

Introducing Zoom Workflow Automation, a no-code workflow builder to boost your productivity in Zoom Workplace 🆕 👉 https://zm.me/3VRVCoK Now in beta, Workflow Automation helps users build complex workflows across Zoom Workplace integrating third party applications so they can spend time on more meaningful work and collaborate more seamlessly with colleagues ✅🤝

While meeting customers where they are is essential, it's important to direct them to the best resolution channel to reduce complexity and enhance service quality by leveraging omnichannel platforms and AI technologies 👩💻 See how Zoom Contact Center with AI Companion exemplifies how businesses can integrate these solutions to optimize customer interactions 👇

Struggling to find that file from your meeting last week? 📂 Try using global search in Zoom Workplace 🔍 To help you find information more effectively, global search synthesizes information and resources across Zoom Workplace ✨ With global search, you can easily look for data and documents across: ✅ Meeting recordings ✅ Team Chat messages ✅ Phone SMS messages ✅ Notes, Whiteboards, Events Webinars, and more!

This is your sign to set that OOO message ☀️