Change your mobile plan (Mix)

Always running out of data? Or just want to save a bit of money this month?

With Sky Mobile you can choose to change your plan every month, so you only pay for what you need.

How to change your plan

Sign into your account online or in the My Sky app and select the SIM you want to make changes to.

Manage your plan

Using the My Sky app?

  1. Open the My Sky app.
  2. Tap Mobile.
  3. Select the SIM plan you want to change.
  4. Select Manage SIM.
  5. On the 'Plan and data settings' tile, select Manage settings.
  6. Select Change your data plan.
  7. Select View details on the plan you want to change to.
  8. Select Confirm to change your plan or Cancel to pick a different plan.

Remember, at the end of every month, any data you haven't used will automatically roll into your Sky Piggybank.

Help video: How to change your plan

Data plans

If you're changing to a:

  • Bigger data plan - your new data allowance will be ready to use straight away.
  • Smaller data plan - this won't change until your next bill date.

One to watch out for: Our data plans change regularly, so you might not always be able to change back to a plan you used to be on.

  • E.g. You change from 1GB @ £6 to 2GB @ £12, and the 1GB @ £6 plan isn't available anymore - you won’t be able to change back to it.

Calls and texts plans

Choose from:

  • Unlimited Calls and Texts
  • Pay As You Use - standard calls and texts charges apply