Link a Sky iD to your Sky Mobile account

If you can't see your mobile account or bill when you sign in, you'll need to link your Sky iD to your account. You need to be the account holder (Primary Sky iD holder) to do this.

Once you’ve linked your account, you’ll be able to:

  • Sign your credit agreement
  • Manage bills and payments
  • Change your SIM plans
  • Upgrade/Swap
  • Roll Sky Piggybank data (account holders and password holders only)

Follow the instructions for your bill payment method below.

How do you pay your mobile bill?

Having trouble?

  1. Check the ‘Thank you for ordering Sky Mobile’ email we sent you.
  2. Select the Sky iD link.
  3. Sign in with your Sky iD - the email address you used to place your order.
  4. Follow the instructions.

Can't find the email? Get in touch with us.

Got another Sky account with us?

If you've got another Sky account with us, like a TV or Broadband account, or you had one in the past, you might have an old iD linked to your account. This would be the first iD that was created on the original account. You'll need to either:

  • Link your mobile iD to your TV/Broadband iD
  • Unlink your old ID and only use your mobile iD

To link or unlink your TV or Broadband account, get in touch with us.