Room Service to 24-Hour Check-Ins: What Indian Travelers Want in Their Stays, New Report

Tuesday, June 11, 2024

As Indian travelers increasingly venture into new territories and embrace varied cultures, their preference for comfort and convenience heavily influences their choice of accommodations.

According to Booking.com’s 2024 Travel Trends, the significance of in-room luxuries and on-site facilities for Indian travelers transforms a pleasant stay into a memorable experience. Indians are open to a variety of lodging options, including hotels (67%), resorts (54%), villas (33%), and bed & breakfasts (30%), all unified by the need for well-appointed amenities that not only enhance their stay but also offer a sense of home.

Exploring Beyond the Destination: The Amenity Wishlist

Indian travelers prioritize amenities such as restaurants, concierge services, parking, and childcare when selecting accommodations. The top five amenities essential for a satisfying stay include:

• On-site restaurant access (83%)
• Flexible 24-hour check-in options (81%)
• In-room air conditioning (73%)
• Breakfast availability (74%)
• Safe luggage storage (72%)

Elevating the Experience with In-Room Amenities

The right in-room features can significantly improve a stay. Insights from Booking.com highlight the top in-room amenities that Indian travelers value for an enhanced experience:

• Room service flexibility (85%)
• Enjoyable views (83%)
• Conveniently placed power outlets near the bed (76%)
• Adjustable in-room air conditioning (73%)
• Availability of essential toiletries (67%)

Additional sought-after amenities include a refrigerator (64%), TV with streaming options (63%), a work desk (61%), laundry facilities (60%), and a tea kettle (59%).

Indulging Beyond the Room: Valued Add-Ons

Modern travelers, including Indians, look for enriching experiences that can be enhanced by additional comfort and convenience. The top services Indian travelers are willing to invest more in include:

• Enhanced breakfast options (48%)
• Indulgent room service (46%)
• Custom tours or activities (37%)
• Laundry services (37%)
• Room upgrades for additional space or better views (33%)

Defining Essentials for Alternative Accommodation

With the rise in popularity of non-traditional accommodations in India, travelers are focusing on specific amenities that make these options attractive. Key elements for alternative accommodations that resonate with Indian travelers include:

• Regular cleaning for a clean and pleasant stay (59%)
• 24-hour check-in flexibility (59%)
• Access to bottled water (55%)
• Smart TV and streaming capabilities (54%)
• Free parking availability (53%)