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Sending valuables, money & jewellery in the UK (personal customers)
If you have a business account, or are a contract customer, the definition of valuables is different to below. Please see our business help article on sending valuables.
Sending valuables, money & jewellery in the UK
Money should be packaged securely and shouldn't be visible from the outside. Don't indicate anywhere on the packaging that money is enclosed.
Coins should never be sent in envelopes - our automated sorting machinery may damage envelopes containing coins, which can lead to delay in delivery and increase the likelihood of the contents being lost.
Our definition of valuables (money and jewellery)
Any item that is:
i) precious metal that has been manufactured in such a way as to add value to it, including coins used for ornament;
ii) ingots;
iii) diamonds and precious stones;
iv) watches the cases of which are made wholly or mainly of precious metal; and
v) articles similar to any of those referred to in i) - iii) above with an intrinsic value.
vi) Coins & Bank notes of any currency that are legal tender at the time of posting;
vii) Postal Orders, cheques and dividend warrants uncrossed and payable to bearer;
viii) Unused postage and revenue stamps and National Insurance stamps; Exchequer bills, bills of exchange, promissory notes and credit notes; Bonds, bond coupons and any other investment certificates; and
ix) Coupons, vouchers, tickets, tokens, cards, stamps and other documents that can be exchanged in whole or in part for money, goods or services.
ii) ingots;
iii) diamonds and precious stones;
iv) watches the cases of which are made wholly or mainly of precious metal; and
v) articles similar to any of those referred to in i) - iii) above with an intrinsic value.
vi) Coins & Bank notes of any currency that are legal tender at the time of posting;
vii) Postal Orders, cheques and dividend warrants uncrossed and payable to bearer;
viii) Unused postage and revenue stamps and National Insurance stamps; Exchequer bills, bills of exchange, promissory notes and credit notes; Bonds, bond coupons and any other investment certificates; and
ix) Coupons, vouchers, tickets, tokens, cards, stamps and other documents that can be exchanged in whole or in part for money, goods or services.
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If you have a reference number and want to check where your item is, please use Track your item.
If you have a reference number and want to check where your item is, please use Track your item.
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