Questions tagged with Application Integration
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Hi Everyone,
I wanted to receive the agent workspace events (contact , agent) to my custom page so that I can do some logic when chat accepted event.
Could you help me on this...
I am trying to add Salesforce within the Amazon agent workspace using third-party integration, but I get the error "content is blocked, ask site owner."
Hi,
The Salesforce is configured with Amazon Connect using the CTI adapter. So the agents can use the Amazon connect CTI adapter to handle the calls inside the Salesforce. Now, the callers...
asked a month ago
We are testing out a new version of ActiveMQ in a non-prod environment, but we've encountered some issues on the new version and would like to revert to the previous configuration. However, if we try...
I am currently working on integrating AWS Pinpoint SMS with Appian using the API reference provided in the documentation. I am using the base URL:
https://sms-voice.us-east-1.amazonaws.com
When I...
Hi there,
while reading this [guidance](https://docs.aws.amazon.com/wellarchitected/latest/framework/sec_identities_identity_provider.html) i see reference to a tool called saml2aws - is there any...
Hi - I am using the CloudFormation Template from the AWS SaaS Integration page here https://docs.aws.amazon.com/marketplace/latest/userguide/deploy-serverless-saas.html
I am trying to register my...
I am attempting to invoke an external API via Step functions that requires authorization in the form of:
```
-H "Authorization: Bearer <TOKEN_HERE>"
```
I have attempted a variety of combinations in...
asked 2 months ago
Hi Team, we have a strange situation where users are complaining when SSO password is about to expire lets say in 10 days , CCP will stop loading and throws the error ECUI failed to login ....
We have tables on DynamoDB and use it as a real-time database, connecting it with the application through AppSync.
Can we use SQS to queue orders and ensure their validity before processing without...
I'm dealing with a lex bot that uses lambda function; this lex bot is integrated in the genesys cloud.
when testing the lambda function I found that the execution time is about 8-9 s which is too...
Trying to register a Toll Free number and get this message that it Requires Updates because of an invalid opt in consent flow.
Non Compliant Opt In Consent Info
Opt-in express consent not...