Trading 212 Reviews

30,209  •  Excellent
TrustScore 4.5 out of 5

4.6

In the Investment service category

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Reviews4.6

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Rated 5 out of 5 stars

Superb app and zero fees

Superb app. Highly recommended. Loads of ETFs, shares and pies! Zero platform fees and zero trading fees as well as partial share purchasing. Plus good return on cash too. Some video tutorials and active communities for guidance. I'm with Fidelity as well but I'll probably migrate everything over to Trading 212 over the coming months to save on platform fees. Wish I'd found them sooner.

Date of experience: 18 July 2024


Rated 5 out of 5 stars

App works great

App works great, lots of tools, small if no fees. educational content is present, social platform as well, my only issue is I would like for them to be under more regulatory scrutiny and compensation schemes in case anything goes bad, as it would make me feel more secure about investing there.

Date of experience: 19 July 2024


Rated 5 out of 5 stars

Haven’t tried to withdraw yet :D but…

Haven’t tried to withdraw yet :D but the app is quite pleasant although I miss some analytical features. But an advantage is they provide an api and I also like the ‘pies’ feature where you can define a set of stocks and buy them with 1 click.

Date of experience: 18 July 2024


Rated 5 out of 5 stars

Stock Market Made Accessible to Everyone

Great app interface. Features keep coming which is great to see. I've been with the platform for just over a year now and I can only say good things about it. I know that a lot of the incentives are attempts to grow market presence, but I hope they stay for as much as possible (great interest rates on easily accessible cash, almost zero fees etc.). Keep it up.

Date of experience: 19 July 2024


Rated 5 out of 5 stars

Fantastic savings isa/ stocks and shares isa

Fantastic savings isa, love the daily interest at 5.2%! Just started playing with pies where you can pick any number of companies and invest in them all with a small investment for eg £250. Loving 212 so far. Even my young son is saving here now. Long may it continue. Thanks 212!

Date of experience: 18 July 2024


Rated 5 out of 5 stars

I was very wary and sceptical about…

I was very wary and sceptical about using this app and to a certain extent I still am. Very easy to use and so far so good, and seem to be earning good interest. I am yet to withdraw any funds from my cash ISA, so cannot comment on that.
I am just hoping all will be ok

Date of experience: 31 May 2024

Reply from Trading 212

Thank you for sharing your feedback, Laura - we're glad to see you enjoy the app and appreciate your trust 💙


Rated 4 out of 5 stars

Transfer messed up (but sorted out)

Transferred in, T212 wiped my ISA limit effectively freezing my ISA contributions. Customer service chats (2 off) resolved nothing so transfer back to interactive investor as I have no faith in T212 with my hard earned savings.

EDIT: I believe in fair reviews, so have to edit this one. T212 did indeed sort my ISA allowance and my account is now set up and working well. I still like their “Pie” function allowing me to build my own fund without the manager fee, and the 5.2% interest on cash (uninvested cash put i to a short term money market fund, or just move it to their cash isa), is unbeatable. I’ve cancelled the transfer back to ii, so will monitor T212 and report back if anything else happens of note.

Date of experience: 12 July 2024

Reply from Trading 212

We regret to hear about your case.

We are currently experiencing high demand, which is leading to delayed response times. Nonetheless, after seeing your review, we made sure to investigate your case with the greatest priority. As per the regulatory guidelines, your previous broker had to provide a transfer history form document to confirm your used allowance. We were unaware of the incorrect allocation before they confirmed that information. Once this was communicated to us, we adjusted your allowance right away according to the information that was provided to us. Let us know if you have any additional feedback by updating your review. We aim to improve our services constantly, and all client input is greatly valuable.


Rated 5 out of 5 stars

Withdrawal

Overall, the platform is excellent. The only concern I have is with the withdrawal process. In this day and age of advanced technology, it should not take several days to receive funds after a withdrawal request. In my opinion, withdrawals should be processed and completed within a single business day.

Date of experience: 19 July 2024


Rated 2 out of 5 stars

Account closed without warning

Oh dear! Easy to open savings account but the next day the account with savings in it was closed unexpectedly and with no explanation! A third party had apparently been involved but only one person had opened it and all ID checks were initially verified. Had to wait for funds to be returned. A quite worrying time!

Date of experience: 18 July 2024


Rated 5 out of 5 stars

Trading212 fantastic interest

Trading 212 has a fantastic interest rate that is paid daily, making it easy to see my interest growth. It was very easy to set up and deposit funds.
Recommended by Martin Lewis, as a great rate of interest compared to others on the market.

Date of experience: 17 July 2024


Rated 4 out of 5 stars

It's a good bank with excellent…

It's a good bank with excellent interest rate and options. I only knocked a star off because, and I know it's not designed to be quick access, but the time it takes to withdraw funds can be a bit frustrating

Date of experience: 15 July 2024

Reply from Trading 212

We appreciate your feedback, Laura.

We're glad to learn that you enjoy our services and the tools that we offer. When it comes to withdrawals, we process all requests almost instantly. Still, how fast the funds arrive in your account depends on your bank and the intermediaries they may involve. Let us know if you have any additional feedback - we'd love to hear more from you.


Rated 5 out of 5 stars

Trading experience is good

Trading experience is good, but the majority of the customer service staff are hard to deal with.

How on earth can you not speak to someone ON VERY SERIOUS ISSUES?

Date of experience: 18 July 2024


Rated 2 out of 5 stars

Had to wait 2 days in chat

Had to wait 2 days in chat. 2fa never asked for before when withdrawing. Have no documents to satisfy. Apparently gone to supervisor but nothing so far. Disappointed really as no problems prior and good communication and resolution.
Very poor last few days and still no good advice or resolution.

Have had a bit and forth. One suggestion was to use a shotgun license. If I had one of those I would have ended things about 2 hours ago.
One suggestion close to the start had to do with checking my payment type. I assumed that the card was good as I used it to deposit only 2 weeks ago. It was unverified?
Have sent extra details and waiting to see whether this was why the 2fa stalked me?
Hoping.

Date of experience: 17 July 2024

Reply from Trading 212

We're thankful for your feedback and sorry to see your disappointment.

We are currently experiencing a high volume of requests, which is leading to delayed response times. Nonetheless, we have replied to your messages as soon as possible, and your case is currently under further review. Rest assured that this will be resolved quickly, and we'll message you once we have an update. Regarding 2FA, we recently made it mandatory solely to enhance the security of all client accounts. Once the feature is enabled you will be able to instruct a withdrawal right away.


Rated 5 out of 5 stars

The convenience of pies

It is very convenient to call the Trading 212 pies and automatically deposit funds into the ETF. It saves time, and everything is automated. you can always easily release or add funds.

Date of experience: 16 July 2024


Rated 5 out of 5 stars

Very convenient to use

Very convenient to use. No charge for holding shares. All other fees are very reasonable. Access to numerous instruments.

Date of experience: 19 July 2024


Rated 5 out of 5 stars

good place to start!!!

Always a bit sceptical about putting a lot of money into these sites,when i bit the bullet and started investing in individual stocks & etfs,I started to enjoy and learn about how it all works...trading 212 is a good place to start.!!!

Date of experience: 16 July 2024


Rated 5 out of 5 stars

Easy to set up and use

Easy to set up and use. I like the cash isa feature where it tells you how much interest you’ve earned daily instead of monthly as it’s more encouraging.

Date of experience: 20 July 2024


Rated 5 out of 5 stars

Great user experience

Great user experience, I love how intuitive the app is. Great for beginners as much as for more experienced people. Useful stats and info overall

Date of experience: 18 July 2024