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Customer Review
Reviewed in India on 15 June 2024
I received a product that was not working, i.e. ODU making huge noise and cooling issues.
Amazon never supported a 10-day exchange just a headline.
Now LG, I bought a product which is more expensive than its peers, just for the sake of service, LG also denied replacement, and took around 10 days, that too when I wrote to the CEO's office LG, for 10 days, from the guy who installed to the last visit, they were just trying to convince me that AC is fine,
i had to call, write, and attend multiple calls daily to get work done.
However, finally, they opened ODU and fixed it, I ended up getting a faulty product that can stop working anytime, despite paying the best.
I will give up my prime subscription, As Amazon's policies are not worth at all.
Amazon never supported a 10-day exchange just a headline.
Now LG, I bought a product which is more expensive than its peers, just for the sake of service, LG also denied replacement, and took around 10 days, that too when I wrote to the CEO's office LG, for 10 days, from the guy who installed to the last visit, they were just trying to convince me that AC is fine,
i had to call, write, and attend multiple calls daily to get work done.
However, finally, they opened ODU and fixed it, I ended up getting a faulty product that can stop working anytime, despite paying the best.
I will give up my prime subscription, As Amazon's policies are not worth at all.
I received a product that was not working, i.e. ODU making huge noise and cooling issues.
Amazon never supported a 10-day exchange just a headline.
Now LG, I bought a product which is more expensive than its peers, just for the sake of service, LG also denied replacement, and took around 10 days, that too when I wrote to the CEO's office LG, for 10 days, from the guy who installed to the last visit, they were just trying to convince me that AC is fine,
i had to call, write, and attend multiple calls daily to get work done.
However, finally, they opened ODU and fixed it, I ended up getting a faulty product that can stop working anytime, despite paying the best.
I will give up my prime subscription, As Amazon's policies are not worth at all.
Amazon never supported a 10-day exchange just a headline.
Now LG, I bought a product which is more expensive than its peers, just for the sake of service, LG also denied replacement, and took around 10 days, that too when I wrote to the CEO's office LG, for 10 days, from the guy who installed to the last visit, they were just trying to convince me that AC is fine,
i had to call, write, and attend multiple calls daily to get work done.
However, finally, they opened ODU and fixed it, I ended up getting a faulty product that can stop working anytime, despite paying the best.
I will give up my prime subscription, As Amazon's policies are not worth at all.
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