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Imagine being able to manage your air travel arrangements — booking your flight, reserving a parking spot, and even pre-ordering your favourite meal — all through a single platform. Everything is set for your arrival at the airport, and your […]
As technology advances, so do customer expectations — 73% of customers expect better personalisation as a result of these innovations. Personalised interactions are a vital part of experience-first ecommerce because they meet these heightened customer expectations and enhance customer satisfaction, […]
Smartphones are everywhere, and businesses can’t ignore the need to provide customers with a digital experience that’s optimised for mobile. This is especially true for ecommerce—in early 2024, smartphones accounted for about 77% of global retail site traffic, driving two-thirds […]
Picture this: you’re planning a trip and stumble upon a video that walks you through an airport’s amenities — the serene lounges, diverse dining options, and retail outlets across terminals. You can see multiple restaurants to choose from as you […]
Global demand for air travel has been growing for 36 consecutive months, with 88% of travellers surveyed by the International Air Transport Association (IATA) stating that air travel makes their lives better. As a result, airports face increased pressure to […]
Data intelligent companies have an advantage over those that don’t use data to its fullest. A 2020 Forrester study reported significant differences between data intelligent companies and the rest: 58% were more likely to both exceed their revenue goals and […]
Airports today face the complex task of orchestrating numerous operations simultaneously — from managing a growing number of passengers to integrating new technologies and meeting elevated customer expectations. Each of these operations generates vast amounts of data every day, and […]
What if you could see and understand the health and performance of your data systems in real-time, ensuring their accuracy, availability, and performance? Data observability can help you do this. Data observability platforms are becoming increasingly essential in the aviation […]
According to ACI World, global passenger traffic is expected to reach 9.7 billion passengers in 2024, generating vast amounts of data from passengers, flights, and non-aeronautical services. It raises the potential for airports to have access to a wealth of […]
Our unique omnichannel e-commerce and CRM solutions combine e-commerce, analytics and digital engagement in one powerful platform, capable of tipping the scales to deliver game changing advantages.
As market leaders, we already help airports engage with over quarter of a billion passengers online so we understand the importance tech decisions have on the success of an airport’s non-aeronautical revenue.
With Rezcomm technology, you’ll be able to