CL writes: An employee has complained that she is being bullied and harassed by a fellow worker via email. How do I investigate and do I need to implement rules to prevent this from happening in future?
If you have a policy on personal harassment, you should ask the employee if she wants to instigate it and follow its procedures. If you don’t have one, then there are some guidelines to follow which would apply for dealing with any type of harassment or bullying, writes Peter Done, managing director of Peninsula.
It is important to act quickly for a number of reasons, not least to reassure your employee that you take her complaints seriously. Inform the alleged bully that a complaint has been made