Privacy Policy

Universal Credit is covered by the Department for Work and Pensions' personal information charter  (or privacy policy). It tells you:

  • what standards you can expect from us
  • how and why we use your personal information
  • what rights and responsibilities you have

Claimants in Northern Ireland should read the Department for Communities privacy notice.

Cookies

We sometimes put small files (known as 'cookies') onto your computer to collect information about how you browse the site. They cannot be used to identify you personally.

We use cookies to help us:

  • remember your device and any information you give us
  • measure how you use our services so we can update and improve them based on your needs

If you delete cookies or you set your browser to not accept cookies, you will not be able to use some of our services.

Find out: