Home Security Articles

How to fix pairing issues with your Ignite Door/Window Sensor - Sercomm

If your Ignite Door/Window Sensor (Sercomm) didn’t pair correctly with the Ignite HomeConnect app on the first try, follow these steps to reset and try again. How to fix pairing issues with your Ignite Door/Window Sensor - Sercomm If your Ignite Door... Read more

Easy setup guide - Install your Ignite Door/Window Sensor - Sercomm

Follow these steps to install your Ignite Door/Window Sensor – Sercomm using the Ignite HomeConnectTM app. Your sensor uses a magnet that attaches to a door or window to sense whether it's open or closed. What’s included? Ignite Door/Window Sensor (S... Read more

How to reboot or reset your Ignite Door/Window Sensor - Sercomm

To help troubleshoot any issues with your Ignite Door/Window Sensor - Sercomm, you can reboot it or even do a factory reset. How to reboot your Ignite Door/Window Sensor Follow these steps to reboot the detector. Remove the sensor cover. Remove the b... Read more

How to replace the batteries in your Ignite Smart Motion Sensor

To keep your Ignite Smart Motion Sensor working properly, replace the battery within two weeks of the first low battery warning in the Ignite HomeConnect app. Make sure to use the right type of batteries for safe operation (two 3V lithium batteries, ... Read more

How to reboot or reset your Ignite Smart Motion Sensor

To help troubleshoot any issues with your Ignite Smart Motion Sensor, you can reboot it or even do a factory reset. How to reboot your Ignite Smart Motion Sensor Follow these steps to reboot the detector. Holding the Ignite Smart Motion Sensor uprigh... Read more

Easy setup guide - Install your Ignite Smart Motion Sensor

Follow these steps to install your Ignite Smart Motion Sensor using the Ignite HomeConnect app. Easy setup guide - Install your Ignite Smart Motion Sensor Make sure to install your sensor indoors in the corner of a room. We recommend mounting it 6 to... Read more

How to fix pairing issues with your Ignite Smart Motion Sensor

If your Ignite Smart Motion Sensor didn’t pair with the Ignite HomeConnect app on the first try, you may want to double-check that you’ve followed all the steps in the pairing process. If you forgot to pull out the activation strip when instructed, o... Read more

How to replace the batteries in your Ignite Door/Window Sensor - Sercomm

To keep your Ignite Door/Window Sensor - Sercomm working properly, replace the battery within two weeks of the first low battery warning in the Ignite HomeConnect app. Make sure to use the right type of batteries for safe operation (CR2450) and dispo... Read more

How to use Home & Away modes in the Ignite HomeConnect app

Switch easily between which motion events send you notifications when you’re at home or away. You can customize your Home & Away mode settings in the Ignite HomeConnect app. For example, you may want certain motion sensors to alert you if they detect... Read more

Home security device guides

Need help with how to use your home security equipment? We have step-by-step interactive guides for Ignite Self Protect hardware, the Ignite HomeConnect app and more. You'll be able to find your home security equipment and choose "iOS" or "Android" f... Read more