Shaw Support: TV Troubleshooting

How to use Plex with Ignite TV and Ignite Streaming

Plex lets you stream over 15,000 movies and TV shows, plus 300+ channels of live TV instantly, no subscription needed. Use the Discover section to find any movie or show and where to watch it all in one place. Note: Media server and TIDAL music servi... Read more

About Streaming and Streaming Services

Learn more about our streaming services and how to stream your favourite shows, movies and sports packages with Rogers Together with Shaw. With Ignite Streaming you can access thousands of free shows and movies from Netflix, Tubi, Prime Video and mor... Read more

TV and streaming device guides

Need help with how to use your TV or streaming equipment? We have step-by-step interactive guides for your TV box, streaming box, voice remote, the Ignite TV app and more. You'll be able to select the right TV service and platform for instructions th... Read more

How to connect your TV and streaming equipment

Looking to connect your Ignite TV and Ignite Streaming products or an older Shaw TV box? Select the model you have on this page for help getting it connected. Connecting your TV and streaming equipment Looking to connect your TV or streaming box? Sel... Read more

How to use the TVB Anywhere app on Ignite TV and Ignite Streaming

TVB Anywhere North America is the ultimate destination for TVB fans, offering a world of premium Chinese and Asian entertainment. With a vast library of content, immerse yourself in authentic Hong Kong-style entertainment, anytime, anywhere. Note: A ... Read more

About in-home channels on the Ignite TV app

Watch more channels than ever on your devices when you use the Ignite TV app while connected to your home WiFi network. In-home channels, stacked on top of to-go channels, appear black in color, have a channel number and can be streamed when customer... Read more

How to use the BritBox app on Ignite TV and Ignite Streaming

BritBox is a video streaming service that gives you access to watch the largest collection of British mysteries, dramas, comedies, lifestyle and documentaries all in one place. Learn how to open and sign in to the BritBox app on Ignite TV (formerly k... Read more

How to use the Spotify app on Ignite TV and Ignite Streaming

Spotify is a digital music, podcast and video service that gives you access to stream millions of songs and other content from creators all over the world. Learn how to use the Spotify app right from your Ignite TV (formerly known as BlueCurve TV) or... Read more

Holiday Countdown on Ignite TV and Ignite Streaming

Join in the spirit of the season with Holiday Countdown–an app available on your Ignite Entertainment Box (formerly known as 4K Wireless TV Player) that makes it even easier to find family-friendly holiday movies and discover fun holiday-themed activ... Read more

Ignite TV plan changes FAQs

Frequently asked questions We’re refreshing our Ignite TV plans to make them simpler and easier to understand, bringing you more channels that you love. These changes don’t affect your current plan, but if you change to a new one, you’ll notice that ... Read more

How to program your Large Button Voice Remote

Get started with your Large Button Voice Remote by pairing it with your Ignite Entertainment Box, TV and audio system. Pair your Large Button Voice Remote with the Ignite Entertainment Box Once paired, you can use your remote to change channels, use ... Read more

Overview of the Large Button Voice Remote

Learn about the Large Button Voice Remote's accessibility features and how to get one for your Ignite TV or Ignite Streaming services. Ignite Large Button Voice Remote The Ignite Large Button Voice Remote is the next-generation accessibility remote f... Read more

How To: Use Sportsnet+ App with Ignite TV and Ignite Streaming

Sportsnet+ App gives you 24/7 access to Sportsnet content, including exclusive content not available on TV. Perfect for sports fans to stream the NHL, NBA, MLB, and more! The Sportsnet+ App is available on Ignite TV and Ignite Streaming, giving you a... Read more

How to swap Ignite TV Flex Channels with My Shaw

Note: As of November 1, all of our new Ignite TV plans will have easy-to-understand lineups of the channels you love, without using Flex Channels. This support article is for customers with existing Ignite TV Flex Channels. Flex Channels are a select... Read more

How To: Use Apple AirPlay with the Ignite TV App

AirPlay is a feature from Apple that lets you stream content wirelessly between iOS devices and other AirPlay-compatible devices that share a network. AirPlay is available with the Ignite (formerly BlueCurve) TV App, so you can stream from the mobile... Read more

How To: Use FIIT with Ignite TV and Ignite Streaming

Fiit is a subscription service that allows you to train with the most in demand fitness experts, compete with friends, and track your progress with hundreds of classes, group workouts, and training plans ranging from entry level to advanced. Note: A ... Read more

How to activate your included Disney+ subscription on Ignite TV

Disney+ sign-up and eligibility Disney+ subscription and account Find answers to common questions about the Disney+ Standard with Ads subscription included with select Ignite TV (formerly known as BlueCurve TV) plans. Learn about how to activate Disn... Read more

How to use Disney+ with Ignite TV and Ignite Streaming

The Disney+ app and content library are available with Ignite TV (formerly known as BlueCurve TV) and Ignite Streaming (formerly known as Shaw Stream). Use our voice remote to easily find Disney+ content right from your Ignite Entertainment Box. Watc... Read more

How To: Use Apple TV+ with Ignite TV and Ignite Streaming

Apple TV+ is an ad-free premium video streaming platform, featuring Apple-exclusive content (Apple Originals) such as Ted Lasso and The Morning Show and is now available on Ignite TV and Ignite Streaming! Note: A Shaw Internet subscription is require... Read more

How To: View program and episode info on Ignite Streaming

When you choose a program to watch on Ignite Streaming (formerly Shaw Stream), you’ll see more information about it including synopsis, cast and crew, parental guidance, ratings, and watch options. For series, you can use the episode guide to view a ... Read more

TV Articles