#BREAKING Narvar is partnering with Kohl's and Inmar Intelligence to launch The Return Drop @ Kohl’s. Now, consumers can make packageless and label-free returns at 1,100+ Kohl’s stores nationwide. Convenience just got a major upgrade; reach out to learn more! https://lnkd.in/eEXwt6VC
Narvar
Technology, Information and Internet
San Mateo, California 23,584 followers
Simplify the everyday lives of consumers.
About us
***Who We Are*** If you've ever bought something online, there's a good chance we’ve already met—we are Narvar. Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1200+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value. ***What We Do*** Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages. ***What We Stand For*** As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.
- Website
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http://narvar.com
External link for Narvar
- Industry
- Technology, Information and Internet
- Company size
- 201-500 employees
- Headquarters
- San Mateo, California
- Type
- Privately Held
- Founded
- 2012
- Specialties
- retail, post-purchase, returns, logistics, supply chain, ecommerce, D2C, retail news, Order tracking, tracking package, Online shopping, Exchanges, Shopify, SaaS, consumer trends, Consumer behavior, Shipping, Packaging, and Reverse logistics
Locations
Employees at Narvar
Updates
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🎉 As promised, we mentioned there were more sessions on the books at the Lead Conference that we're excited about – here are the others! Retailers, mark your calendars and schedules for Day 2 of the Lead Conference. Join us as we attend and learn from these incredible sessions. 👇 📅 Day 2 - Thursday, July 11 ⏰ 9:15 - 9:55 AM 📍 Future of Direct-to-Consumer in Luxury feat. Mark Katz (COO/CFO, Vera Wang), Leila Jalai (SVP Global Planning & Inventory Management, David Yurman), Jon Zeiders (President, STAUD), Marie Driscoll, CFA (Adjunct Professor, The New School and Fashion Institute of Technology). ⏰ 10:05 - 10:45 AM 📍 Preparing Your Brand for a Constantly Changing World: Future Proofing Tech Investments feat. Scott Lux (Global EVP I Ecommerce, Technology, and Innovation, Esprit), Juliette Arnaud (Director of Enterprise Applications, Supreme), Ron Ijack (SVP, Head of Information Technology, Roots), and Christine Russo (Principal, Retail Creative and Consulting Agency). ⏰ 11:55 - 12:35 PM 📍 Transforming the Organization Through Customer Insights feat. Angie Rieger (Chief Transformation Officer, Lands' End), Vivian Chang (Head of DTC Practice, The Clorox Company), and Liza Amlani (Principal and Co-Founder, Retail Strategy Group | The Merchant Life). ⏰ 2:40 - 3:20 PM 📍 AI Governance: How to Move Fast Without Breaking Things feat. Chris Peña (GVP, Consumer Technologies, PVH Corp.), Doug Zarkin (Chief Brand Officer, Good Feet Worldwide), Mandeep Bhatia (VP, Global Digital Product & Omnichannel Innovation, Tapestry), and Joe Laszlo (Head of Content, US, Shoptalk). Let’s connect and share ideas! 🤝✨ #LeadConference2024 #CustomerExperience #TechInvestments #AI #CustomerInsights #Narvar
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The countdown is on; we're just days away from one of our favorite events of the year – The Lead Conference, where innovation meets inspiration. From reimagining the future of retail to diving deep into loyalty, there's so much to look forward to!! Below are just a few of the sessions we are most excited about – and trust us, there are plenty more on our radar. Stay tuned for more updates! 👇 📅 Day 1 - Wednesday, July 10 ⏰ 10:00 - 10:40 AM 📍 Reimagining Stores for How an Omnichannel Customer Shops Today feat. Linda Li Steiner (Head of Customer Activation & Marketing, H&M Americas) and Danny Parisi (Senior Fashion Reporter, Glossy) ⏰ 11:00 - 11:40 AM 📍 Personalizing Customer Interactions from Awareness to Loyalty feat. Bennett Fox-Glassman (SVP, Customer Journey, Macy's) and Rick Watson (Founder & CEO, RMW Consulting) ⏰ 1:00 - 1:40 PM 📍 Reinvention of Loyalty Through Data feat. Quynh Dang (VP, Brand Marketing, Nanit) and Nandika Suri (VP, Global CRM, Loyalty & Personalization, Under Armour) and Aaron Conant (Co-Founder & Chief Digital Strategist, BWG Connect) These sessions promise to deliver invaluable knowledge and fresh perspectives that align perfectly with our mission to enhance the CX. Who else is excited?! Let’s connect and share ideas! 🤝✨ https://lnkd.in/eE6-zKKh #LeadConference2024 #CustomerExperience #Omnichannel #Loyalty #Personalization #Narvar Noah G. Keegan Hudson Diana Ghigliotti Lori Tenan Brendan Baker Nick Cook Morgan Thomas Brett Milstein Samantha Gracia
The Lead Summit 2024
https://summit.the-lead.co
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🎀 Come on Barbie, let's go party at The Lead Summit! 🎀 ✨ Narvar's Dreamhouse is ready to welcome you next week at booth 804! Swing by to customize some fabulous merch and meet our amazing team. Retailers, get ready to turn your dreams into reality with our innovative solutions. See you there! 💖🏠✨ Lori Tenan Brendan Baker Brett Milstein Nick Cook Morgan Thomas Diana Ghigliotti Samantha Gracia #LeadSummit #NarvarDreamhouse #RetailInnovation #BarbieDreams
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🚀 We're excited to kick off a series that shines a spotlight on the incredible engineering talent at Narvar! 🚀 🔷 Over the next few weeks, we'll be sharing stories from our team members, highlighting their roles, and achievements. Our goal is to showcase the amazing work happening behind the scenes. 🔷 Stay tuned for more ... 👀 #Tech #Hiring #Innovation #Leadership Ram Ravichandran Ankush Goyal Scott Havens Shamik Datta Debarko De
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🌈 Celebrating Pride at Narvar: Meet Ginger Hendrix 🌈 “I’m going to go out on a limb here and say that we all do our best work when we can show up to work as our most authentic selves. This isn’t a gay person truth – it’s an all-person truth. I work at a place that doesn’t skip a beat that I’m gay, and that gives me the space I need to give back to my company my best self: my best ideas, my best perspective, my best work. When Pride month comes around, it’s a reminder for all of us, not just queer folks and their allies, but all of us to stop and ask the question, ‘Do I work in a place that lets me show up as my best, truest self?’ And if we can’t answer that question with a solid, ‘Yes, I do’ then we know we may not have landed in the culture we need. Sometimes I think that being gay gives me an incredible advantage. I have been forced to stop and ask myself if I’m willing to risk being myself everywhere I go. And that has included my workplace. And my answer has been yes: I will carry my true self with me everywhere I go, even my workplace. Especially my workplace. But it’s a question I know I’d want to face up to regardless of my identity as a queer person. It’s a question worth asking for all of us: Am I willing to risk being myself everywhere I go? Find a place where the answer can be yes.” - Ginger Hendrix, Sr. Project Manager at Narvar 📚 If you’re interested in learning more about Ginger and her journey, we welcome and encourage you to read her memoir, Church Girl is a Gay, in which she recounts her life and the experiences held within. Read more here: https://lnkd.in/eUrRzztR #PrideMonth #BeYourself #AuthenticityAtWork #NarvarPride #LGBTQ #DiversityAndInclusion 🌟
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🌟 Today, as part of our Pride celebration, we’re highlighting Colin Walton, a valued member of Narvar’s People Team since 2021! 🌟 Below is Colin’s take on authenticity and identity: ✨ “I find it important to always remember that no one can define what authenticity looks like for you, and that how you express yourself can fluctuate and evolve - that there's no shame in showing up tomorrow in a different way than today! But whatever makes you feel like you - defend it and champion it at all costs, whenever and however possible. There's only one of you and you're worth protecting, flaws and beauties both. Eventually, if you're you enough, you'll forget how to be anyone or anything else, and authenticity will become your only option - and once you're completely yourself, you inherently encourage those around you to be themselves as well.” ✨ At Narvar, we celebrate the unique journey of every individual and the strength it takes to be your true self. 💪 Let’s continue to support and inspire each other to embrace our authentic selves! 🌈 #Authenticity #BeYourself #NarvarPride #Inclusion #Diversity #Narvar #HappyPride
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🌈 Today, we’re excited to share some perspective from Emily Anderson, a member of Narvar’s Experience team since 2021. Emily beautifully reminds us: “Embrace who you are without reservation, and surround yourself with allies who uplift and affirm your journey. You can only control yourself, so be resilient and hold onto your worth. Your authentic presence is a testament to your strength and courage, and in sharing that, you inspire others to do the same. Show up as you are because you have the power to rewrite the narrative and create a future where diversity and acceptance are the norms.” At Narvar, we celebrate the strength and courage it takes to be your true self. 🌟 Let's continue to support and uplift one another as we create a world where everyone feels seen, heard, and valued. 🏳️🌈 #Pride #Diversity #Inclusion #Authenticity #Narvar #HappyPride
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Happy Pride Month! 🏳️🌈 Here at Narvar, we believe that diverse communities make for a stronger community 💪 We aim to, however we can, enable those in our spheres to show up as they are - whether they be our very own Narvarians, customers, partners, consumers...anyone and everyone ✨ Soon, you’ll hear how some of our Narvarians work to bring their authentic selves to work, and what Pride means to them 📣 We encourage you and your networks to think how you, too, can help cultivate a world in which everyone’s unique lives, experiences and existences are expressed, protected, and celebrated 🎉 This month is about not only addressing today’s realities head on, but envisioning a future that benefits us all, and working, in whatever capacity we can, to attain it ❤️ 🧡 💛 💚 💙 💜
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Thank you to our friends over at Retail Dive for the continued coverage of The Return Drop @ Kohl's 👀👏 At Narvar, we are committed to revolutionizing the post-purchase journey, and this program is a testament to our dedication to delivering best-in-class customer experiences. 🙌🛍️✨ Thank you to our incredible partners (Inmar Intelligence, Kohl's) and the entire Narvar team for making this program a resounding success! Together, we're setting new standards for CX and innovation. 💪 https://lnkd.in/exxaYTcp
Kohl’s introduces Return Drop service to stores nationwide
retaildive.com