Associate Data Analyst - B2B Customer Insights

Date: Jun 20, 2024

Location: Pune, IN

Company: Springer Nature Group

About Springer Nature Group

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About the Brand

Springer Nature Technology and Publishing Solutions, is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver. content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services.

Job Title: Associate Data Analyst  B2B Customer Insights

Location(s): Pune, India  Hybrid Working Model

About the Role

Springer Nature is seeking a highly motivated Data Analyst for B2B Customer Insights & Analytics, part of Data, Analytics and Technology Team.

The role performs a variety of data analysis and reporting needs related to Institutional and Commercial customers including customer behaviour, product performance and Market Intelligence. The role will also involve making recommendations about methods and ways of obtaining and analysing data to improve the quality and efficiency of data systems.

Role Responsibilities:
 Creation and production of regular reports (Excel, PowerPoint)
 Analysis on customer behaviour and engagement to help make informed decisions
 Facilitating data driven market and customer research in an efficient and timely manner and presenting it in report format
 Performs job-related duties as assigned with little to no supervision required

Experience, Skills & Qualifications:
 Bachelors or Masters degree with quantitative and analytical background (e.g. Data Science, Statistics, Mathematics, Econometrics, Physics, Computer Science, etc.)
 Experience: At least 1 year of relevant experience (Market Research/Data Analysis)
 Excellent written and verbal communication skills with ability to communicate effectively to stakeholders
 Proficiency in SQL and Google Big Query
 Knowledge of BI Tools: Looker Studio, Looker and Tableau
 Strong Analytical capabilities and ability to drive insights from data

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At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. ttps://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

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For more information about career opportunities in Springer Nature please visit https://careers.springernature.com,