Best in Gadget Insurance Company

3 hours ago

RR

Simple, easy and straightforward

11 hours ago

SI

Very user-friendly website with clear and simple customer journey.

4 hours ago

RM

As is my usual way, I obtained quotes from various comparison sites and Go.Compare offered exactly the same policy and exacty the same price as 2 others. As I've used Go.Compare many times before I was happy to go with the best company deal they offered - Nova-Direct. I was quickly transferred to Nova-Direct where everything I'd selected with Go.Compare was listed with the full details. Nova's site is comprehensive & well written but nonetheless it's easy to navigate and everything was explained clearly and thoroughly. The buying process was also very easy to follow and quite straightforward, with no problems encountered. The quality of service for a breakdown policy is of course how a breakdown is dealt with. This will only become apparent if their breakdown service is required in the future but if it's anywhere near as efficient as their buying process it will be more than acceptable.

17 hours ago

CO

Most helpful in solving my application issues

8 hours ago

JM

Booked this company for a battery replacement as my current battery's lifespan was degrading fast. The new battery was not only no better, but it overheated, and the screen, previously working fine, was now badly glitching. I suspect the battery was at fault here too. A week later, the phone screen went completely white. Totally bricked and I can’t use it at all. I will be speaking to Samsung HQ.

15 hours ago

GA

Great value for Money Easy to read description Everything was well organised

Updated a day ago

MF

I have been with the company for 6 months. I cancelled my contract but they still charged me for an extra month. I requested a refund but a customer advisor told me that they need 14 days' notice or I have to pay for an extra month. If the contract is cancelled and my phone is no longer insured, it does not make sense as to why they need an extra payment. It takes 2 minutes to cancel a policy, not 14 days. ** I am aware of when I cancelled the policy. I don't think you understand my point. I was already onto customer services as I've already stated in my review. They said no refund will be given. Hence the review.

7 hours ago

LR

It was nice and easy to set up. Thank you

2 days ago

TJ

An easy and straight forward process to take out the insurance for my phone

15 hours ago

MJ

100% thank you's