This is an excellent small coffee maker that is easy to use and easy to clean. In one picture, note how small this coffee maker (on the right) is compared to another fairly small ("10 cup") coffee maker (on the left). The back edge of both coffee makers are even with each other; i.e., the front-to-back dimension of this (Amazon Basics) coffee maker is small: only 8 inches. The width is 7-1/2 inches, not counting room for the carafe handle. Height is 10-1/2 inches. A total of 17-1/2 inches clearance, measured from the countertop, is needed to open the lid; that's almost the front-to-back dimension plus the height with the lid closed, because the lid is the entire top surface of the coffee maker. The other picture shows the re-usable plastic filter, the filter basket, and the carafe, all of which are easy to remove and clean. The filter and filter basket geometry prevent small coffee granules from getting into the carafe. Reviews for other coffee makers warned about the water-fill reservoir being on the left, and therefore awkward for a right-handed person. This coffee maker can be filled from either side, because the opening for the reservoir is across the entire back, when the lid is open. Therefore, this is fine for me as a right-handed person and should be equally fine for a left-handed person. Time to brew takes about six to seven minutes. The feature that allows you to take a cup during brewing works. When doing so, the lid may pop up, but then it's just a matter of pressing the lid down again. I read a one-star review where the user states, "Now ... the coffee never flows into the pot." If this happens to you, try firmly pressing down the lid again to snap the lid into place. Note on "cups": like all coffee makers in my experience, "cup" is the traditional size of a "cup of coffee," which is about 5 ounces. This is different from an "eight-ounce cup." Therefore, 24 ounces, which you might think of as three cups (or as two cups of coffee if you have a large coffee mug) almost fills this coffee maker, and is 5 "cups" in all coffee makers in my experience. Therefore, this "5-cup" coffee maker is the perfect size for me for "two large cups" of coffee in the morning. As a one-star review states, "When your pour water into the machine at the level of 4, the amount you get when the coffee that pours out is at the lowest mark of a 2"; i.e., about 4x5 ounces poured in will produce about two 8- or 9- ounce cups of coffee. I read a one-star review that states, "the coffee grinds get thru." The plastic filter is much thinner than my previous coffee maker's gold-plated filter. Be gentle with the filter and just rinse it. I read a one-star review that states, "It's impossible to obtain the strength of coffee that I want." Don't overfill the filter. For strong coffee, try grinding the coffee beans finer, or if you buy ground coffee, ask to have the beans ground finer. I grind my own coffee beans, but I've noticed that Starbucks always ask customers who request grinding how fine to grind. I read a one-star review where cold water was poured into the coffee maker while the coffee maker was hot. Don't do this. This damaged my previous coffee maker and will likely destroy this one. If you want more than 5 cups of coffee, then I recommend pouring more water in during brewing, or waiting for the coffee maker to cool, or perhaps pouring in hot water. I have used this coffee maker for only a couple of days, so I can't comment on its reliability.