Switched On Insurance Reviews

Dear customer,

Thank you for providing your details.

We are sorry to hear that your experience has not been a positive one.

After we escalated your concerns to the Travel Claims Team they have informed that this was logged on their systems as an official complaint on 28th May. They have since issued your complaint Final Response Letter.

Thank you for your patience and understanding.

The Switched On Insurance Team.

Thank you for taking the time to share your positive sign-up experience Barry.

We're pleased to know that you found the website so user-friendly and that you are happy with the structure of the policies we offer.

It's great to have you on board!

The Switched On Insurance Team.

Dear Marnie,

Thank you for providing your details.

We are sorry to hear that your experience has not been a positive one.

We have escalated your concerns to the Travel Team to acknowledge.

Once we have a response from the team, we will update this review response accordingly.

Thank you for your patience and understanding.

The Switched On Insurance Team.

Thank you for taking the time to highlight your positive customer service experience Matthew.

We are delighted to hear of the excellent service you received from Vicky and will pass on your kind comments to her.

It's great to receive such wonderful feedback about our staff. We understand just how important it is to get things right and provide a service that is second to none.

The Switched On Insurance Team.

Dear Mehul,

We are sorry to hear that your experience has not been a positive one.

Our records show that your concerns were logged as an official complaint, and confirmed that genuine Apple parts were used by our Apple Approved repairer during the repair works.

Your Final Response Letter was issued in this regard.

The Switched On Insurance Team.

Thank you for informing us of your positive experience Helen.

It's great that you are happy with the level of cover your gadget policy provides.

We're happy to have you on board!

The Switched On Insurance Team.

Dear Amanda,

We are sorry to hear that your experience has not been an entirely positive one.

While we do offer bundle policies, where you can insure multiple gadgets, it is not possible to add more than one gadget to a single item policy. This is due to the system having pricing brackets for single devices, whereas a multi gadget policy has a set price regardless of the devices on cover.

We hope this clarifies the matter.

The Switched On Insurance Team.

We are pleased to hear you received excellent service and you found it easy to cover your gadgets.
Thanks,
The Switched-on Insurance Team!

Dear Nal,

We are sorry to hear that your experience has not been a positive one.

Thank you for providing your claim details.

We have escalated your review to the Senior Travel Management Team to let them know of your dissatisfaction.

Once we have received a response from them, we will keep you informed and provide an update to this review.

Thank you for your patience.

The Switched On Insurance Team.

We appreciate you taking the time share your positive experience Julie.

Your custom is greatly appreciated and we are delighted you have chosen to renew your policy for another year.

Thank you.

The Switched On Insurance Team.

We appreciate your 5-Star feedback Ghazala.

It's great to know that you have sorted your policy to provide peace of mind and cover you against theft and loss, and at a premium to your liking.

Thank you and welcome on board!

The Switched On Insurance Team.

Thank you for taking the time to share your positive customer experience Mr and Mrs Roll.

We understand just how important it is to get things right and provide a service that is second to none.

Your comments are greatly appreciated and we shall pass this on to Dylan to let him know.

The Switched On Insurance Team.

We appreciate your 5-Star feedback.

Thank you for sharing your positive experience.

The Switched On Insurance Team.

Thank you for sharing your positive experience Babak.

We're pleased that you found the overall service and sign-up process to be to such a high standard.

It's great to have you on board!

The Switched On Insurance Team.

Thank you for providing feedback following your positive sign-up experience Derick.

We appreciate the 4-Stars and your recommendation.

It's great to welcome you on board!

The Switched On Insurance Team.

Thank you for sharing your positive renewal experience Samuel.

We are pleased you found the process to be so straightforward, and we appreciate your custom.

The Switched On Insurance Team.

Thank you for sharing tour positive experience Rodney.

We're pleased to hear that you found the online application to be a seamless process and that you are happy with your premium.

It's great to have you on board!

The Switched On Insurance Team.

Thank you for letting us know of your positive sign-up experience Dave.

We're pleased you found the online application to be a smooth process and that your policy provides you with the cover you were seeking.

It's great to have you on board!

The Switched On Insurance Team.

We are pleased to hear that you found the online application to be a streamline experience Tracy.

Thank you for letting us know and we are delighted to welcome you on board!

The Switched On Insurance Team.

Dear Henri,

We are sorry to hear that your experience has not been a positive one.

However, we are unable to locate your details via this organic review.

We requested your details but these have not been forthcoming.

Please can you kindly provide your details at your earliest convenience so we can assist you as best we can with your concerns.

Thank you.

The Switched On Insurance Team.